Shipping Guidelines
We are committed to ensuring that your necklaces, and rings are delivered safely and on time.
Order Processing:
All orders are processed within 2 to 3 business days after payment confirmation.
Once your order has shipped, you will receive an email notification containing tracking information.
Shipping Options:
Standard Shipping: Estimated delivery time is 10 to 15 business days.
Expedited Shipping: Estimated delivery time is 5 to 10 business days.
(Actual delivery times may vary depending on the destination and customs clearance procedures.)
Shipping Rates:
Shipping rates for both Standard and Expedited options are automatically calculated at checkout based on your delivery address and package weight.
Undeliverable Areas:
Currently, we do not offer shipping services to the following areas: P.O. Boxes, military addresses (APO/FPO), and certain restricted countries/regions.
Customs and Duties:
International orders may be subject to customs duties or import taxes; such fees are the sole responsibility of the customer.
If you encounter any issues during the delivery process, please email us at songshepeng@lantuwhly.com, including your order number, and we will be happy to assist you.
Thank you for choosing us—we are honored to deliver exquisite accessories and exceptional craftsmanship directly to your doorstep.